The CRM that turns one-time buyers into repeat customers
Your e-commerce business generates customer data across Shopify, Stripe, and email. Sambandh brings it all together so you can segment customers, send targeted campaigns, and increase lifetime value — without enterprise CRM complexity.
Why e-commerce struggle with CRM
Common problems Sambandh solves for e-commerce.
Customer data is siloed across platforms
Order data lives in Shopify. Payment data lives in Stripe. Email engagement lives in Mailchimp. You have no unified view of who your best customers are or what they buy.
Retention is an afterthought
Most e-commerce tools focus on acquisition. But your best revenue comes from repeat buyers. Without a CRM, you have no system for re-engaging past customers or rewarding loyalty.
Segmentation requires engineering work
Want to email customers who bought more than twice but have not purchased in 90 days? In most setups, that requires SQL queries, data exports, and manual list building.
Marketing tools charge for contacts you already have
Mailchimp and Klaviyo charge based on contact list size. As your customer base grows, email marketing costs balloon — even for contacts who have not opened an email in months.
How Sambandh works for e-commerce
Features built for the way e-commerce actually work.
Unified customer profiles
See order history from Shopify, payment status from Stripe, and email engagement in one profile. Know exactly who your VIP customers are and what they have purchased.
Customer segmentation with tags
Tag customers by purchase behavior, order value, product category, or engagement level. Build segments like "high-value repeat buyers" or "cart abandoners" without writing queries.
Retention email campaigns
Send win-back campaigns to lapsed buyers, thank-you sequences to first-time purchasers, and product recommendation emails to active customers. Track opens and clicks.
Native Stripe and Shopify integration
Sync customer data and order history from Stripe and Shopify automatically. Revenue, lifetime value, and purchase frequency are calculated and displayed in each customer profile.
Revenue and lifetime value analytics
See which customer segments drive the most revenue, track repeat purchase rates, and identify your highest-LTV customers. Make retention decisions with real data.
Affordable as you scale
Sambandh Pro costs $19/mo for unlimited contacts. Unlike Klaviyo or Mailchimp, your CRM cost does not increase as your customer list grows.
Simple, transparent pricing
Start free. Scale when you are ready. No surprises.
Free
$0
per month
- 50 contacts
- 1 pipeline
- Core CRM features
Pro
$19
per month
- Unlimited contacts
- All integrations
- Email campaigns
Teams
$49
per seat / month
- Team collaboration
- API access
- Audit logs
Frequently asked questions
Common questions from e-commerce about Sambandh.
Explore more use cases
See how Sambandh works for different teams and workflows.
Ready to try the CRM built for e-commerce?
Start free. See the difference in minutes. No credit card required.
Free plan available. 14-day trial on paid plans. Cancel anytime.