From Free to Pro: Making the Most of Sambandh

Starting with a new CRM is a commitment. You are trusting a tool with your most important business relationships, and you want to know it works before you pay for it. That is exactly why Sambandh offers a generous free plan: so you can build real workflows, manage real contacts, and see real results before spending a dollar.

But every growing business eventually hits a ceiling. Here is what you get on the free plan, how to know when you have outgrown it, and what Pro unlocks for $19/mo.

What You Get on the Free Plan

Sambandh's free tier is not a stripped-down demo. It is a fully functional CRM designed for solo founders, freelancers, and early-stage teams who need to stay organized without adding another subscription to the pile.

50 contacts. You can store up to 50 contacts with full detail: name, company, email, phone, notes, tags, and custom fields. For a freelancer managing a handful of active clients, or a founder keeping track of early prospects, 50 contacts covers a lot of ground.

1 sales pipeline. You get one visual pipeline with customizable stages. Drag deals from stage to stage, track values, and see your pipeline at a glance. One pipeline is enough to manage a single sales process from lead to close.

1 user. The free plan is built for individuals. One login, one workspace, full access to core features.

Read-only API access. Even on the free plan, you get API access at 10 requests per minute. Read your contacts, deals, and activities programmatically. Perfect for building lightweight integrations or syncing data to your own tools. Upgrade to Pro for full CRUD (create, read, update, delete) at 200 req/min.

Core CRM features. Contact management, deal tracking, activity timelines, notes, and tags are all included. You can log calls, meetings, and tasks. You can search and filter your contacts. The free plan gives you the foundation that every CRM needs to be useful.

The goal is simple: give you enough room to prove that Sambandh fits your workflow. If 50 contacts and one pipeline cover your needs for months, great. Use it for free as long as it works.

Signs You Have Outgrown the Free Plan

The free plan is designed to be genuinely useful, not to frustrate you into upgrading. But there are clear signals that your business has grown past what it can support.

You are approaching 50 contacts. If you are adding new contacts regularly and watching the count climb, you will eventually hit the limit. At that point, you either start deleting old contacts (never a good idea) or you upgrade.

You need multiple pipelines. Maybe you have one process for inbound leads and another for partnerships. Or you sell two products with different sales cycles. One pipeline forces you to shoehorn everything into a single flow, and that gets messy fast.

You want email sync. The free plan does not include Gmail or Outlook integration. If you are manually logging emails or switching between your inbox and your CRM constantly, connecting the two will save you significant time every day.

You need team access. The moment a second person needs to see or update your CRM data, you need a plan that supports multiple users.

You want reports and analytics. Understanding conversion rates, deal velocity, and pipeline value requires reporting tools that go beyond the free tier.

If you are hitting two or more of these, it is time to look at Pro.

What Pro Unlocks

Sambandh Pro costs $19/mo and removes the limits that hold the free plan back. Here is what you get.

Unlimited contacts. No more counting. Import your entire contact list, add new people as you meet them, and never worry about hitting a ceiling.

Unlimited pipelines. Create as many pipelines as your business needs. Separate pipelines for different products, regions, or deal types. Each one is fully customizable with its own stages and fields.

Email sync. Connect your Gmail or Outlook account for two-way email sync. Every email you send or receive is automatically linked to the right contact record. Compose messages directly from the CRM. Your inbox and your CRM stay in sync without any manual effort.

Campaigns. Build and send email campaigns to segments of your contact list. Track opens, clicks, and replies. Follow up with contacts who engaged. Campaigns turn your CRM from a record-keeping tool into an outreach engine.

Reports and dashboards. See your pipeline health, conversion rates, activity metrics, and revenue trends in visual dashboards. Filter by date range, pipeline, team member, or custom fields. Export reports when you need to share them.

Lead scoring. Automatically score contacts based on their engagement, company size, job title, and activity. Focus your time on the leads most likely to convert instead of working through your list from top to bottom.

Priority support. Pro users get faster response times and access to onboarding assistance to help set up their workspace.

The 14-Day Trial

If you are not sure whether Pro is worth it, you do not have to guess. Every Sambandh account can start a 14-day free trial of Pro with no credit card required. You get full access to every Pro feature for two weeks.

During the trial, import your full contact list, set up multiple pipelines, connect your email, and run a campaign. Use the reporting tools to see your pipeline metrics. Try lead scoring on your existing contacts.

At the end of 14 days, you can either subscribe to keep Pro features or drop back to the free plan. Your data stays intact either way. Contacts, deals, and activity history are never deleted when you change plans.

The ROI of a CRM

The question behind every CRM purchase is whether it pays for itself. At $19/mo, Sambandh Pro costs less than most teams spend on coffee in a week. But the real value is in the time it saves and the deals it helps you close.

Time saved on data entry. Email sync alone can save 30 to 60 minutes per day for an active salesperson. That is 10 to 20 hours per month of productive time recovered.

Fewer dropped leads. Without a CRM, follow-ups fall through the cracks. A study by Harvard Business Review found that companies that contacted leads within an hour were seven times more likely to qualify them. A CRM with reminders and pipeline tracking makes timely follow-up automatic.

Better forecasting. When every deal is tracked with a value and a stage, you can forecast revenue with real data instead of guesswork. That helps with hiring, budgeting, and planning.

Team alignment. When everyone on the team sees the same contact records, deal stages, and activity history, there is no confusion about who is handling what. Handoffs are smooth. Nothing gets lost.

For most businesses, a single closed deal covers the cost of Sambandh Pro for a year. Everything after that is pure upside.

Getting Started

If you are new to Sambandh, start with the free plan. Add your first 10 or 20 contacts, set up a pipeline, and get comfortable with the workflow. Use it for real work, not just a test drive.

When you start feeling the limits, activate the 14-day Pro trial. Import the rest of your contacts, connect your email, and set up the features that matter most to your workflow.

And if you need help along the way, the Sambandh team is here. Reach out through the in-app chat or email, and we will help you get set up.

Your relationships are your business. A good CRM just makes sure none of them slip through the cracks.