Billing & plans — Free, Pro, Teams
What's on each plan, how to upgrade, and how trials work.
Plan summary
- Free — $0/mo. 50 contacts, 1 pipeline, 1 user. No credit card. Free forever (no time limit).
- Pro — $19/mo flat. Unlimited contacts, all integrations, email campaigns, BYOK, reports. 14-day trial (card required at signup, charges day 15 unless cancelled).
- Teams — $49/seat/mo. Everything in Pro plus team collaboration, audit logs, webhooks, SSO, dedicated support. 14-day trial (card required).
Starting a trial
From the Free plan, click Upgrade
Settings → Billing → Upgrade. Or hit /pricing and click Start Free Trial on Pro / Teams.
Pricing pageCard capture via DodoPayments
You'll enter card details on a DodoPayments-hosted page. We don't store card numbers — DodoPayments is the merchant of record.
Use the plan
You're on Pro / Teams immediately, with full features. The trial countdown is in Settings → Billing.
Cancel anytime in the trial
Settings → Billing → Cancel. You drop to the Free plan immediately; no charge.
Upgrading mid-cycle
Pro → Teams upgrade is prorated for the remaining days in your billing cycle. Plan limits unlock immediately.
Downgrading
Teams → Pro or Pro → Free downgrades take effect at the end of the current billing period (you keep paid features until then). If your data exceeds the destination plan's limits — e.g. 200 contacts on Free which caps at 50 — we don't delete anything; we just stop letting you create new contacts until you're back under the cap.
Up next
Saw something off? Email support with what doesn't match — these docs are versioned with the product, so any drift is a bug we want to fix.
Deployment dpl_3s4XtSevgjgpHE7ieimBFL8cv8uY
These docs are versioned with the product. If something doesn't match what you see in the app, the app is right — please flag it to support@sambandh.io.